FAQ

FAQs
Q1: Not sure what size do I need to order?
If you're not sure what size to buy, we suggest using
the measurements of an item you own and comparing
them to stats in our size chart to find the best fit.
Please note the measurements shown on the size
chart are the dimensions of the finished garment.

Q2: Why am I not receiving the 50% discount as
advertised for the Buy 3 get 4th 50% off?
The one with the lowest price among the 4 items you
purchased will enjoy a 50% discount automatically.
However, please note that all event discounts such as
Buy 2 get 2nd 20% off, Buy 3 get 4th 50% off, flash sale,
etc., are mutually exclusive,and invalidated if a
discount code is applied.

Q3. Why do I not enjoy free shipping?
Please verify if your order reach the minimum
thresholds after all the discounts have been applied.
Additionally, please note that final-sale items are not
eligible for free shipping.

Q4. Can I make a change to an order I just placed?
Once you have submitted an order, it cannot be
modified online. lf you need to make any changes
including modifications to products or addresses,
please reach out to us online or via
contact@mailrespcenter.com,andour team will be glad to
assist you before your order is shipped